Your Private OCS Custom Jewelry

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If you have any questions or concerns, please reach out to us via one of the following support channels.
For order related inquiries, please provide as much detail as possible.
Our support team is active every day from 9 AM to 5PM UTC.

Our friendly customer support and talented designers are here during working hours to answer your questions, share their expertise, and help you get the most out of your expectation and products.

Quick Chat

+91 95106-40173

EMAIL

contact@ocsglamour.com

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OCS Glamour

Savani Industrial Society
Kohinoor Road, Surat

Common queries answered

Frequently asked Questions

Delivery times vary based on location and shipping method chosen during checkout. Typically, orders are processed and shipped within 3-5 business days for Indian customers and 7-9 days for overseas customers

WE ONLY ACCEPT RETURNS in case your order arrives incorrect or damaged. If your order arrives damaged or incorrect, you can return it for repair or exchange within 14 days from the date your order was delivered. We do not offer refunds in any case.ย  In the rare case that your order DOES NOT ARRIVE, we will send you a FULL REFUND. Know More [Here]

To update your shipping address after the order placed, please contact our customer support team as soon as possible with your order details. We’ll assist you in making the necessary changes. To Quick chat with us.

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order on our website or through the shipping carrier’s website. click here to request a order tracking link

Our customer support team is available via email or through our Quick chat on WhatsApp feature during business hours. We’re here to assist you with any inquiries or concerns.

If you’ve entered an incorrect shipping address, please contact us immediately. We’ll do our best to update the address before the order is shipped.

We offer international shipping to many countries worldwide. You can check if we ship to your country during the checkout process.

Depending on the items ordered, they may be shipped separately to ensure safe delivery. However, whenever possible, we strive to consolidate items into one package to minimize shipping costs and environmental impact.

Free Worldwide Express shipping

On all orders above $550

Easy 14 days returns

14 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

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